Shipping policy

Last Updated: 27/08/2025

Thank you for shopping with Formula 41 Gold, a brand owned and operated under Kandak Import Export Private Limited (“we,” “our,” “us”). This Shipping Policy explains how we process and deliver your orders.

1. Order Processing Time

  • Orders are usually processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

  • We deliver across India through trusted courier and logistics partners.
  • Standard delivery time is 3–7 business days, depending on your location.
  • Remote or rural areas may take a few extra days for delivery.
  • International shipping (if applicable) may take 10–20 business days and is subject to customs clearance in the destination country.

3. Shipping Charges

  • Shipping charges will be displayed at checkout before you confirm your order.
  • Free shipping may be offered on promotional campaigns or orders above a certain value (as specified on the website).

4. Order Tracking

  • Once your order is shipped, you will receive an email/SMS with tracking details.
  • You can track your order status through our website or the courier partner’s website.

5. Delays & Exceptions

  • While we make every effort to deliver on time, delays may occur due to:
  • Courier or logistics issues
  • Weather conditions or natural calamities
  • Festivals, government restrictions, or unforeseen events
  • We are not liable for delays beyond our control but will do our best to support you.

6. Incorrect Address / Failed Delivery

  • Please ensure your shipping address and contact details are accurate.
  • If delivery fails due to incorrect address, repeated missed attempts, or refusal to accept, the order may be returned to us. Reshipping may incur additional charges.

7. Damaged, Defective, or Wrong Product

  • If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos/videos as proof.
  • We will arrange for a replacement or refund as per our Return & Refund Policy.

8. International Shipping (if offered)

  • Customs duties, import taxes, or additional charges imposed by the destination country are the responsibility of the customer.
  • Delivery times may vary due to customs procedures.

9. Contact Us

For any shipping-related queries, please contact:

Kandak Import Export Private Limited
bhagwati Glory, Sector 4b, Avas Vikas Colony, Lohamandi, Agra, Uttar Pradesh 282007 Email: Email - Formula41goldofficial@gmail.com
Phone: +91-9403893004